Quality and service
At itraveller2u, quality and service go hand-in-hand. We go above and beyond to ensure these two hallmarks are met at every step of your journey. To help achieve these core values, we closely monitor client satisfaction and are consistently seeking new ways to exceed our clients’ expectations.
A personal touch
From first contact, through the duration of your stay, and until you are safely home again, we are with you. You will know your personal travel consultant both by name and by face, as we make it a practice to greet our clients personally and go through the entire trip.
Friendly and knowledgeable staff
Since we began in 2015, we’ve created unforgettable travel experiences in the Malaysia central region for thousands of clients from china. That’s down to the quality of our people. Our staff members have extensive and firsthand knowledge of the region and are passionate about what they do.
It is vital to us that you have a memorable and authentic experience with our holidays. In line with the expectations we have for our staff, we select only local suppliers that are friendly, reputable and have in-depth local knowledge.
Save time and effort
Organising your own holiday can be a stressful task. Let us do the work for you! By itraveller2u, you can save time and hassle by booking all of your itinerary services directly with a specialised local agency.
Designed with you in mind, our packages can be tailored or built completely from scratch to suit your needs. Our experienced travel experts have the resources at hand to make your dream holiday a reality. Why not contact us with your interests?
You’re in good hands
While on your journey, help is never out of reach. There is always a staff member on call 24/7 to handle any unforeseen situations, and we do our best to respond to emails and voicemail as soon as possible during our regular office hours. We also provide a temporary mobile phone with unlimited data access to our customer to keep in touch with the home country while away for the magical tour around Malaysia
itraveller2u is an insured and fully licensed travel agency approved by the local authorities. And as members of various travel industry associations, we are held up to a high level of standards and practices. If you want a firsthand account of how we operate, just take a look at our customer reviews!